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What is 9-1-1ELERTS®?
9-1-1ELERTS works on any mobile phone, no applications are required. Our service connects any mobile phone user to 9-1-1 services, while simultaneously notifying up to 10 friends and family with actionable safety alerts via email, text, and voice message to member’s Personal Protection Network (PPN) with a full profile and the location of the user [...]
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How does 9-1-1ELERTS work?
1. Set up 9-1-1Elerts in your mobile phone. You should set up 9-1-1ELERTS as a contact and speed dial in your mobile phone. When you want to reach out in an emergency situation to 9-1-1, and want to notify friends and family just push the speed dial you assigned or find your contacts for 9-1-1ELERTS and [...]
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How are the people in my Personal Protection Network (PPN) alerted?
9-1-1ELERTS immediately sends an alert to your PPN via email, text or voice message. When you sign up for 9-1-1ELERTS, you and the people in your PPN will designate how they would like the alerts to be delivered to them. If your preference is to have the alerts sent by text message to your [...]
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Is there a limit to the number of people that I can include in my Personal Protection Network (PPN)?
You can add up to ten people in your PPN. We encourage you to include friends and family that you feel comfortable and confident in receiving your 9-1-1ELERTS. The eleventh member of your PPN is law enforcement, which is part of the agreement when you sign up for our service. If someone in your PPN [...]
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What do I need to make 9-1-1ELERTS work?
All you need is a cell phone with active service signal and ability to dial out. If you are not certain of your cell phone’s capabilities, check with your wireless carrier to confirm or add these features.
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Do I need a specific cell phone carrier to use 9-1-1ELERTS?
9-1-1ELERTS is compatible with cell phones on Verizon, AT&T, Sprint, and T-Mobile
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Do I need email capabilities on my cell phone to make 9-1-1ELERTS work?
No, it is not necessary for you to be able to email from your cell phone in order to use 9-1-1ELERTS.
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Do the people in my Personal Protection Network (PPN) need email?
Yes, because all 9-1-1ELERTS are sent to your network through email.
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Do the people in my Personal Protection Network (PPN) need a text plan?
It is an option for you to deliver the 9-1-1ELERTS to them via text messaging. If someone in your PPN does not have texting capability then that person would not receive a text 9-1-1ELERT from you.
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Do the people in my Personal Protection Network (PPN) need mobile phone or a land line to receive voice alerts?
Yes, because all 9-1-1ELERTS are sent to your network through voice messages to either a mobile phone or a land line that you have chosen for the 9-1-1ELERTS to be delivered.
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Can 9-1-1ELERTS be sent to my Personal Protection Network (PPN) through text messages?
Yes, you can have text message 9-1-1ELERTS sent to your PPN. Your network of friends and family will always receive email messages, but a text message to their cell phones is also an option that they must opt into.
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What is the most efficient way to set up 9-1-1ELERTS?
We recommend that you program 9-1-1ELERTS in your cell phone’;s contact list and assign a speed dial so that it would be easily accessed. For instance, you can enter 9-1-1ELERTS as “AAA” in your address book so that it would be the first contact listed or set a speed dial for this contact. We recommend [...]
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Is 9-1-1ELERTS like a social network?
No. 9-1-1ELERTS is a friends and family notification system while simultaneously connecting you to 9-1-1. The one exception is if 9-1-1ELERTS grants temporary access to law enforcement authorities in the event that a missing persons or police report needs to be created. This would occur if someone in your Personal Protection Network (PPN) notifies the [...]
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How long are my 9-1-1ELERTS stored?
Every 9-1-1ELERTS account has an ample amount of space to store your alerts indefinitely.
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Can I delete alerts in my account?
Yes. 9-1-1ELERTS allows you the ability to manage your private account in your Personal Security Journal by offering you the option to delete 9-1-1ELERTS. You are able to delete, edit, and download information in your account.
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How do I label the 9-1-1ELERTS I sent?
You will have the opportunity to edit or add this info at a later time in your 9-1-1ELERTS account. Keep in mind that 9-1-1ELERTS will automatically time stamp and date the 911ELERT when it is received.
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How much does 9-1-1ELERTS cost?
9-1-1ELERTS members choose the appropriate plan that works for them, either an individual, couples or family account. The Individual Plan is $17.88 annually or $1.49 per month. The Couples Plan is $14.88 annually per person or $1.24 each per month. The Family Plan is $11.88 per person or $0.99 each per month. All of our [...]
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If I chose texting to be my method of delivery for my 9-1-1ELERTS to be sent to my PPN, but then I don’t have any activity for that month, do I still have to pay the monthly fee?
Yes, because the annual fee that you pay allows for unlimited text messages each month for your 9-1-1ELERTS, regardless of whether you use the service.
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What are the different types of 9-1-1ELERTS accounts?
We offer three plans: Individual, Couples and Family: The Individual Plan is an account for a single user. 9-1-1ELERTS notifies the friends and family in the use’s Personal Protection Network (PPN) when they use 9-1-1ELERTS. The account file size is 10mb. The Couples Plan is for two people, and offers two 9-1-1ELERTS individual accounts under [...]
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How do I sign up for a 9-1-1ELERTS account?
Signing up is easy. Simply visit www.911ELERTS.com/plans to set up a plan that’s right for you.